An easy solution to pick up diabetes medicine during the pandemic

An older woman with diabetes and her daugher consider filling out a form to allow the daughter to fetch her mother's medicine on her behalf.

People with diabetes who are shielding from social contacts have struggled to access their medicine during the pandemic. In collaboration with a diabetes patient group in South Africa and Diabetes South Africa, Diabetes Africa led an initiative to create a medicine collection form for third parties. The important thing was to ensure buy-in from the pharmacies by providing sufficient guarantees to verify the identity of the patient and document the patient’s consent to have someone pick up their medicines on their behalf. Read more to find out how Diabetes Africa worked with Luleka Mzuzu to create the form and accompanying guidance note.